Level: Information

Message: Notification event with message ID 183c40f3052c3000 received: {"TemplateId":1,"EventType":null,"Channel":null,"Version":null,"Recipients":{"ToRecipients":["osm07063@osmosys.co"],"CcRecipients":null},"Variables":{"uid":"SC/SAIL/R18/HAX/26/00002","description":"","siteName":"Belleair","state":"Open","alertLink":"https://qa-staging-2.oqsha.com/#/safety-alerts-v2/edit-safety-alert-v2/901","EmailFooter":"OQSHA Team"}}


Message: Started dispatching notification for message ID 183c40f3052c3000


Message: Looking up template for message ID 183c40f3052c3000


Message: Found template ID 1 for message ID 183c40f3052c3000


Message: Searching for sender for message ID 183c40f3052c3000


Message: EmailChannel: Preparing dispatch. EntityType=safety_alerts, EventType=created


Message: EmailChannel: Dispatched successfully for event type = (created). StatusCode=201


Message: Notification dispatched successfully for message ID 183c40f3052c3000


Message: Notification event with message ID 183c40f318ec3000 received: {"TemplateId":24,"EventType":null,"Channel":null,"Version":null,"Recipients":{"ToRecipients":["+915555556373"],"CcRecipients":null},"Variables":{"TicketModuleName":"Safety Alerts","IncidentUId":"SC/SAIL/R18/HAX/26/00002","Description":"","Site":"Belleair","CategoryName":"HSE Alert","DisplayName":"Ravi Kishan","OrganisationName":"SailPoint Inc.","Status":"Open","Link":"https://qa-staging-2.oqsha.com/#/safety-alerts-v2/edit-safety-alert-v2/901","EmailFooter":"OQSHA Team"}}


Message: Started dispatching notification for message ID 183c40f318ec3000


Message: Looking up template for message ID 183c40f318ec3000


Message: Found template ID 24 for message ID 183c40f318ec3000


Message: Searching for sender for message ID 183c40f318ec3000


Message: WhatsappChannel: Preparing dispatch. EntityType=safety_alerts, EventType=created, Recipients=1


Level: Error

Message: WhatsappChannel: OsmoX rejected notification for +915555556373. StatusCode=401, Response={"type":"http://notify.osmosys.co/problems/auth-unauthorized","title":"Unauthorized","status":401,"detail":"Invalid API key","instance":"/notifications","error_code":"AUTH_UNAUTHORIZED","timestamp":"2026-08-29T18:09:40.259Z"}


Message: Dispatch failed for message ID 183c40f318ec3000 at attempt 1 and exception: WhatsappChannel: OsmoX rejected notification for +915555556373. StatusCode=401, Response={"type":"http://notify.osmosys.co/problems/auth-unauthorized","title":"Unauthorized","status":401,"detail":"Invalid API key","instance":"/notifications","error_code":"AUTH_UNAUTHORIZED","timestamp":"2026-08-29T18:09:40.259Z"}


Message: Requeued message ID 183c40f318ec3000


Message: WhatsappChannel: OsmoX rejected notification for +915555556373. StatusCode=401, Response={"type":"http://notify.osmosys.co/problems/auth-unauthorized","title":"Unauthorized","status":401,"detail":"Invalid API key","instance":"/notifications","error_code":"AUTH_UNAUTHORIZED","timestamp":"2026-08-29T18:10:12.359Z"}


Message: Dispatch failed for message ID 183c40f318ec3000 at attempt 2 and exception: WhatsappChannel: OsmoX rejected notification for +915555556373. StatusCode=401, Response={"type":"http://notify.osmosys.co/problems/auth-unauthorized","title":"Unauthorized","status":401,"detail":"Invalid API key","instance":"/notifications","error_code":"AUTH_UNAUTHORIZED","timestamp":"2026-08-29T18:10:12.359Z"}


Message: WhatsappChannel: OsmoX rejected notification for +915555556373. StatusCode=401, Response={"type":"http://notify.osmosys.co/problems/auth-unauthorized","title":"Unauthorized","status":401,"detail":"Invalid API key","instance":"/notifications","error_code":"AUTH_UNAUTHORIZED","timestamp":"2026-08-29T18:11:16.469Z"}


Message: Dispatch failed for message ID 183c40f318ec3000 at attempt 3 and exception: WhatsappChannel: OsmoX rejected notification for +915555556373. StatusCode=401, Response={"type":"http://notify.osmosys.co/problems/auth-unauthorized","title":"Unauthorized","status":401,"detail":"Invalid API key","instance":"/notifications","error_code":"AUTH_UNAUTHORIZED","timestamp":"2026-08-29T18:11:16.469Z"}


Message: WhatsappChannel: OsmoX rejected notification for +915555556373. StatusCode=401, Response={"type":"http://notify.osmosys.co/problems/auth-unauthorized","title":"Unauthorized","status":401,"detail":"Invalid API key","instance":"/notifications","error_code":"AUTH_UNAUTHORIZED","timestamp":"2026-08-29T18:12:36.588Z"}


Message: Dispatch failed for message ID 183c40f318ec3000 at attempt 4 and exception: WhatsappChannel: OsmoX rejected notification for +915555556373. StatusCode=401, Response={"type":"http://notify.osmosys.co/problems/auth-unauthorized","title":"Unauthorized","status":401,"detail":"Invalid API key","instance":"/notifications","error_code":"AUTH_UNAUTHORIZED","timestamp":"2026-08-29T18:12:36.588Z"}


Message: WhatsappChannel: OsmoX rejected notification for +915555556373. StatusCode=401, Response={"type":"http://notify.osmosys.co/problems/auth-unauthorized","title":"Unauthorized","status":401,"detail":"Invalid API key","instance":"/notifications","error_code":"AUTH_UNAUTHORIZED","timestamp":"2026-08-29T18:15:16.913Z"}


Message: Dispatch failed for message ID 183c40f318ec3000 at attempt 5 and exception: WhatsappChannel: OsmoX rejected notification for +915555556373. StatusCode=401, Response={"type":"http://notify.osmosys.co/problems/auth-unauthorized","title":"Unauthorized","status":401,"detail":"Invalid API key","instance":"/notifications","error_code":"AUTH_UNAUTHORIZED","timestamp":"2026-08-29T18:15:16.913Z"}


Message: Sending message ID 183c40f318ec3000 to DLQ


Message: Sent message ID 183c40f318ec3000 to DLQ